How Our Place Saved $1M a Year Cutting Packaging Waste

Our Place built its reputation on sleek, thoughtfully designed cookware - highlighted by the fan-favorite Always Pan. 

But as their product line expanded beyond 30 SKUs, the fulfillment setup that had worked beautifully when they were smaller became a massive liability.

Initially, Our Place designed bespoke packaging for each product, perfectly sized and branded. But growth brought complexity. Customers started ordering multiple items, and the team only had two standard master boxes for multi-item orders. 

Soon, inefficiencies piled up:

• Multi-item orders often shipped in oversized boxes filled with air.

• Single orders frequently arrived split across multiple shipments.

• Packaging inefficiencies were tracking toward a costly $2 million annual problem.

That’s when they called in Paccurate - a software platform that helps ecommerce brands pack smarter using cartonization APIs and simulation tools.

Together, they overhauled Our Place’s packaging logic.

The result: Oversized shipments dropped from 20% to under 1%, and they saved over $1 million a year on shipping and materials.

I sat down with Darlene Yu (Dir. of Fulfillment & Logistics at Our Place) and Kosta Cherezov (Dir. of Customer Success at Paccurate) to unpack how they pulled it off — and what you can apply to your own fulfillment challenges. 

Here are the top lessons from that conversation 👇